About Us

Our Story

We go far beyond simple reverse logistics and moving parcels from A to B. Here at Paveway Parcel, we’re all about end-to-end returns management. We take full ownership of the entire process – from the moment an item leaves your shoppers’ hands, to the point it arrives back to it’s final destination. Managing the entire ecosystem, we piece together a complex network of partners, processes and technology, to give you a truly global and scalable returns solution, via a single point of contact.

Paveway Parcel are a friendly & professional same-day courier, light haulage, pallet delivery, economy and Internationally courier company that have been operating throughout USA and worldwide since 2011.

We offer the full range of courier services at competitive prices — from someday couriers, overnight and international deliveries to Swift Courier and distribution solutions.

Paveway Parcel is dedicated staff and fully-trained couriers which ensures that every delivery is made securely, on time and with the utmost attention to detail. Our online tracking facility for clients provides complete transparency. We have regular and direct contact with our drivers throughout each delivery, so you can receive up-to-the-minute reports for your consignment at any time.

What Our Clients Say

  • Clearly, the Paveway Parcel model is fully consistent and relevant for customers like us. It’s a way to provide a full network all over Europe with one single contact, which of course provides better service, optimization, and simplification.”

    Jerome Hilselberger
  • Paveway Parcel expertise as market leaders has been invaluable in shaping our returns strategy. They’ve gone above and beyond as a returns logistics provider and have even redesigned our dispatch note and re-written our returns policy for us! We’ve now got a consistent returns proposition to roll-out in the new year.

    Dominic Culbert
  • I just wanted to reach out to say thank you to the Paveway Parcel team for everything. You made what was a stressful and new process for us seem easy! I appreciate you answering all my questions and for your support in helping us get over the hurdles. You have been a pleasure to work with, and I’ll be in touch when we are ready to ship these back. Thanks again

    Jeremy Stud
  • You are professionals and the very best at what you do; I awe and continue to be amazed more and more at your capabilities and solutions-driven mindset.

    Mason Jones
  • I wanted to let you know that we are really glad we reached out to you guys to help with getting products in from Germany. Your team has done a phenomenal job for us, starting from the moment I reached out to you. Paveway’s level of communication and overall performance has been excellent throughout the entire process.

    Thank you so much! We will definitely be coming to you guys for this kind of thing and other opportunities in the future.

    Kirk Graham
  • Previously, we had delays in shipments and also problems with damage. But after we started working with Paveway Parcel we didn’t have a damage claim for over six months. We get on time deliveries, and Paveway cut down on the damage to less than 1% from 15% or more before.

    Ken Vincent
  • Paveway Parcel has been a trusted, reliable partner for Bailiwick since the first shipment they picked up. They give me peace of mind knowing that my US shipments will get to their destinations on time and in good condition. Using Paveway allows me to focus on other aspects of the job rather than worrying about logistics issues.

    Scott Hannah
  • Working with Paveway on a daily basis is a pleasure, based on their efficiency when it comes to transporting both our finished and returned goods in a timely and secure manner.

    Timothy Finnegan

Strategically Located Warehouses

Our flagship, 380,000ft2 temperature-controlled facility is based in Chicago, IL. We chose this location because it allows us to directly inject packages into our carrier networks, typically cutting down transit times by a full day.

We also operate warehouses in Los Angeles and Toronto, allowing customers to reach a significant portion of the most densely populated areas in the US while taking advantage of cost-effective shipping methods and reducing fulfillment times. Three new Shipfusion warehouses are slated to open in Philadelphia, Atlanta, and Dallas.